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Junior AV Support Technician x2
Whiteknights Reading UK

Job reference: SRF34504

Location: Whiteknights Reading UK

Closing date: 17/01/2021

Job live date: 21/12/2020

Salary: £20,130 to £24,461 per annum

Employment type: AAS-Clerical

Department: Digital Technology Services

Division: Service Delivery & Operations

Hours per week: 36

Employment Basis/Type: Full time, Permanent

The AV Support Team and the Teaching Spaces Technology teams support, maintain and develop corporate applications used for Teaching and Learning (such as VLE and Lecture Capture), including technical support, testing for software releases and planning of major upgrades. The team also provides support for the University’s AV equipment and works closely with IT Business Partners and system suppliers to identify and respond to changing customer demands and development opportunities. This role offers the opportunity to support an exciting annual calendar of University events both on-campus and online, including external speakers, the University’s Open Days and large-scale conferences and seminars.

We are seeking two Junior AV Support technicians to directly support the installation, operation and maintenance of the technology used in teaching and learning at the University, for staff and students as part of a professional and effective support service.

You will have:

  • The ability to provide technical support on a range of technologies such as PCs, AV equipment, video-conferencing, live streaming, lecture capture and voting systems
  • Excellent IT/AV equipment troubleshooting skills
  • Experience of supporting AV equipment
  • An understanding of AV standards and remote support capabilities
  • A thorough knowledge of one or more specialist AV systems
  • A clean driving license is required

N.B. some manual handling and ladder work will be required

Informal contact details

Alternative informal contact details

Contact role:

AV Support Manager

Contact role:

AV Support Technician

Contact name:

Mark Taylor

Contact name:

Phil Hallam

Contact email:

Contact email:

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.


The closing date for this job has now passed.


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