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TEL Support Co-ordinator
Greenlands Henley-on-Thames UK

Job reference: SRF33964

Location: Greenlands Henley-on-Thames UK

Closing date: 04/01/2021

Job live date: 25/11/2020

Salary: £25,217 per annum

Employment type: AAS-Clerical

Department: Henley Business School

Division: Dean's Office

Hours per week: 36

Employment Basis/Type: Full time, Fixed term

The Henley Business School is committed to the development and improvement of its digital platforms and the Information and Learning Systems (ILS) team is key to deliver this. The team is based within the Learning Resources department and plays a significant role in the development of new digital services across the Business School.

We are looking for a Technology-Enhanced Learning (TEL) Support Co-ordinator who will provide support to clients, students and staff who are working and studying within our online e-learning environments. The post-holder will ensure that the release of eLearning courses relating to Programmes/Modules of study is undertaken on time.  They will join an expanding team providing a variety of support and development of digital systems and help to shape the Systems strategy of the Business School by working with colleagues from across the Business School and the wider University.

This full time, 2 year fixed term role is based at our Greenlands Campus, Henley-on-Thames.

The ideal candidate will have:

  • Proven experience of using a virtual learning environment (e.g. Blackboard Learn or Canvas
  • The ability to work to deadlines
  • The ability to provide customers with excellent, clear communications to provide a first-rate service
  • Self-motivation, bringing enthusiasm and a solution orientated approach to the role

Interview date TBC

Informal contact details

Alternative informal contact details

Contact role:

Head of Information and Learning Systems

Contact role:

Head of Learning Resources

Contact name:

Steve Rowbottom

Contact name:

Edith Rigby

Contact phone:

+44 (0)118 378 2938

Contact phone:

+44 (0)118 378 8129

Contact email:

Contact email:

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigrationand the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.


The closing date for this job has now passed.


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