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Assistant Cleaning Services Manager
Whiteknights Reading UK

Job reference: SRF31863

Location: Whiteknights Reading UK

Closing date: 06/03/2020

Job live date: 07/02/2020

Salary: £25,217 - £30,048

Employment type: AOS-Manual

Department: Estates

Division: Not specified

Hours per week: 36

Employment Basis/Type: Full-Time, Permanent

We are seeking to appoint an Assistant Cleaning Services Manager for an interesting and varied role in the Cleaning Services Department within the University’s Campus Services/Estates Function. Reporting to the Cleaning Services Manager, the role will have management responsibility for a team of Cleaning Operatives (both permanent and contracted) at our Science Park and our Main Library, The Assistant Cleaning Services Manager will also have responsibility to assist in the growth and maintenance of the service to ensure Service Level Agreements and objectives are achieved and to ensure the University’s academic estate is kept clean and hygienic at all times.

The successful candidate will be knowledgeable and experienced in Cleaning Services Industry practices with experience of working with and supervising a diverse range of staff.  Astute, proactive, customer focused and empathetic with an ability to relate well to university colleagues, students and visitors you will be capable of motivating your team to achieve and provide the best service they can.

You will:
•    Have strong effective communication skills with people at all levels, both written and oral with excellent command of spoken and written English and demonstrating diplomacy and perception.
•    Have substantial experience and knowledge of working in a cleaning services environment in a large complex organisation in a supervisory capacity
•    A good understanding and sound working practice of Health & Safety policies and procedures relating to Cleaning.  Have BICSc/COPC Stage 1 or NVQ Level 2 in Cleaning Sciences.
•    Have experience of successful team management and demonstrate working knowledge and awareness of Service Level Agreements.
•    Have excellent organisational, administration and prioritisation skills to work to and meet deadlines
•    Proven IT Skills and abilities to be able to assist with the production of clear and concise reports and statistical information.
•    Be an advocate of change, a team builder, team player and motivator and to be able to demonstrate a strong customer service delivery ethos
•    Hold a Full UK Driving licence and be willing to drive University Vehicles as part of the role.

Interviews to be held 26th March 2020

Informal contact details

Alternative informal contact details

Contact role:

Cleaning Services Manager

Contact role:

Campus Services Director

Contact name:

Michelle Baker

Contact name:

Lucy Virtue

Contact phone:

0118 378 8415

Contact phone:

0118 378 6246

Contact email:

Contact email:

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation.  Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigration and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.


The closing date for this job has now passed.


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