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Cleaning Services Manager
Whiteknights Reading UK

Job reference: SRF29441

Location: Whiteknights Reading UK

Closing date: 26/09/2019

Job live date: 16/08/2019

Salary: £30,395 - £39,609 per annum

Employment type: PM-ALC

Department: Estates

Division: Not specified

Hours per week: 35

Employment Basis/Type: Full-Time, Permanent

We are seeking to appoint a Cleaning Services Manager for an interesting and varied role in the Campus Services Department within the University’s Estates Function. You will manage a team of Cleaning Operatives, Supervisors and Assistant Cleaning Services Manager to provide Cleaning Services across the University Estate and tenanted areas which include the Whiteknights Campus, London Road Campus, some residential properties and cleaning for small businesses based on site and at the Thames Valley Science Park.

The successful candidate will be an excellent manager who is astute and proactive, customer focused and relates well to university colleagues, students and visitors.  You will be capable of motivating your team to achieve and provide the best service they can.

You will:
•    Have strong effective communication skills with people at all levels, both written and oral with excellent command of spoken and written English and demonstrating diplomacy and perception.
•    Have substantial work experience in a similar role in a large complex organisation
•    Have previous experience and knowledge of working in a cleaning services environment with outstanding customer service relationship skills
•    A good understanding and working practice of Health & Safety policy and procedures relating to Cleaning
•    Have experience of successful team and financial budget management
•    Have excellent organisational, administration and prioritisation skills to work to and meet deadlines
•    Excellent IT Skills and abilities enabling the production of clear and concise reports and statistical information.
•    Be an advocate of change, team working and strong customer service ethos


Informal contact details

Alternative informal contact details

Contact role:

Campus Services Director

Contact role:

Building Support Services Manager

Contact name:

Lucy Virtue

Contact name:

Heather Silk-Jones

Contact phone:

0118 378 6246

Contact phone:

0118 378 6548

Contact email:

Contact email:

The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN.  Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.



The closing date for this job has now passed.


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