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Applicant Engagement Officer
London Road Reading, UK

Job reference: SRF29166

Location: London Road Reading, UK

Closing date: 26/06/2019

Job live date: 24/05/2019

Salary: £30,395 - £39,609 per annum

Employment type: PM-Other Related

Department: Global Recruitment

Division: Not specified

Hours per week: 1.0 FTE

Employment Basis/Type: Full-Time, Fixed Term

The Applicant Engagement Team (within Global Recruitment and Admissions) is responsible for supporting conversion of student applications at the University of Reading. The University has an ambitious vision for the future and our recently established Global Recruitment & Admissions service has a key role in achieving this.

You will take a lead role in creating and delivering a wide variety of conversion initiatives aimed at engaging with current applicants to the University across foundation, pre-sessional, undergraduate and postgraduate levels of study with a particular focus on undergraduate and foundation levels. These initiatives will form a key part of the University’s conversion campaign which aims to deliver advice, guidance and information about study programmes, facilities, opportunities and experience of studying at the University of Reading through a variety of activities in order to encourage offer holders to enrol at the University (including but not limited to Visit Days, calling campaigns, online content, email communication, electronic documentation and social media).

You will develop, commission & co-ordinate the timely delivery of conversion activities primarily for the University’s undergraduate applicants and in doing so, showcasing the facilities, opportunities and experience of studying at the University of Reading to encourage offer holders to go on to enrol at the University.

This role, which is offered on a fixed-term basis to cover maternity leave until late August 2020, will support the work of the Global Recruitment and Admissions team through contributing to the ongoing development of our multi-faceted conversion campaigns whilst also acquiring an understanding of admissions processes, procedures and policies to on occasion support wider recruitment and admissions work within the function.

This role will suit someone with a demonstrable interest in admissions and recruitment to higher education, engaging with prospective students, project management, customer service, events set up and co-ordination and copy writing.

You will have:

  • Knowledge of the student applicant journey at a Higher Education institution, ideally within the UK

  • The willingness and ability to work effectively and accurately under pressure and to tight deadlines

  • The ability to engage with colleagues and applicants clearly, persuasively and with confidence

  • A positive approach and a desire to find workable solutions to issues

  • An understanding of marketing principles and/or university admissions processes

  • Experience of generating content for the web ideally with knowledge of content management systems

  • Experience of developing marketing communications across a range of media including email, direct mail and social media

  • Experience of events management with a particular focus on set up and communications as well as gathering post event feedback


Interview date 08/07/2019

Informal contact details

Alternative informal contact details

Contact role:

Senior Applicant Engagement Manager

Contact role:

Applicant Engagement Officer

Contact name:

Beth Reed

Contact name:

Charlotte Jex

Contact phone:

0118 378 3898

Contact phone:

0118 378 3896

Contact email:

Contact email:

The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN.  Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.


The closing date for this job has now passed.


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