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Senior Programme Administrator
Whiteknights Reading UK

Job reference: SRF28953

Location: Whiteknights Reading UK

Closing date: 02/06/2019

Job live date: 09/05/2019

Salary: £24,771 - £29,517 per annum

Employment type: AAS-Clerical

Department: Student Services

Division: Not specified

Hours per week: 36 hours

Employment Basis/Type: Full time, Permanent

This role is an exciting opportunity to be part of an energetic team at the forefront of delivering high quality, student focussed and comprehensive administrative support throughout the student lifecycle, right from enrolment through to receiving their final results.

The job description of the role gives the full range of activities you may be involved with, in support of your allocated programme(s). Previous experience in Higher Education administration is not essential, as full training on systems and processes will be given and support from line managers, peers and academic staff will be available to ensure that you are able to learn your new role quickly.


This role is an exciting opportunity to help us shape, develop and implement teaching and learning operational support across the University. You will also contribute to the ongoing smooth and seamless delivery of best practice academic administration management from enrolment through to final result.


Role Purpose

You will line manage a team of programme administrators and provide comprehensive end-to-end administrative and teaching and learning support to the assigned programme portfolio, ensuring a high-quality student experience. You will work with the Programme Manager to develop, implement and maintain the consistent and integrated delivery of the Support Centre’s programmes.


We are looking for a highly competent individual with experience of working within programme administration, capable of managing and motivating a team of staff and embracing and enabling change.

You are well organised, have a logical and professional disposition and have experience of using databases to maintain and retrieve data. You have excellent communication skills and a strong focus on attention to detail and high quality output.

You enjoy working with academic colleagues and students and are passionate about delivering a first class service.


Please ensure you write a full and informative cover statement within the additional information section. Give evidence of your experiences relating to the job description and personal specification and give details of why you are interested in this role.

Closing date  - 2nd June 2019

Interview date - 11th June 2019 


Informal contact details

Alternative informal contact details

Contact role:

Support Centre Manager

Contact role:

Support Centre Manager

Contact name:

Elizabeth Blewitt

Contact name:

Susanna McFeely

Contact phone:

0118 378 8286

Contact phone:

0118 378 8376

Contact email:

Contact email:


The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN.  Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigration and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.








The closing date for this job has now passed.


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