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Bars and Dining Operations Manager
Greenlands Henley-on-Thames UK

Job reference: SRF43597

Location: Greenlands Henley-on-Thames UK

Closing date: 27/02/2023

Job live date: 16/01/2023

Salary: £32,348 - £42,155 per annum

Employment type: PM-ALC

Department: Campus Commerce

Division: Catering Hotel & Conference Services

Hours Per Week:: 1.0 FTE

Employment Basis/Type: Full Time, Fixed Term

Henley Business School at Greenlands is situated in 30 acres of beautiful countryside in the Chiltern Valley on the banks of the river Thames two miles from Henley on Thames. It provides management training for Postgraduates and Senior Executives from all around the world.

The core purpose of the Hotel and Conference Services Department is to deliver a World Class Service which supports Henley’s strategic principles in promoting the quality of the Business School and its physical learning environment.

We deliver an exceptional service experience, and our operational and support staff plays a significant part in delivering the Henley experience. Their contribution plays a major role in sustaining our quality reputation.

We are seeking to appoint for a fixed term of up to 12 months (start date expected to be early April) an experienced person to cover for our Dining and Bars Operations Manager, whilst on maternity leave. An outgoing personality and an eye for detail are essential qualities for the right person to join our professional hotel services team.

You will ensure a warm welcome to our guests provide exceptional customer service for all those visiting our venue for a Business School programme, staying at the hotel or attending an event. You will manage and coordinate the bar & dining operations whilst working closely with food production and other hotel services teams.

You will have:

  • Ability to communicate effectively
  • Exceptional customer service skills
  • Ability to work independently and as part of a team
  • Excellent problem-solving skills and an eye for detail
  • Flexibility in covering colleague absence/ holiday
  • PC skills – experience with Word, Excel and Email and an ability to learn new programmes

Interview date: 08/03/2023

Informal contact details

Alternative informal contact details

Contact role:

Head of Hotel Operations

Contact role:

Quality Administrator

Contact name:

Dereck St Clair

Contact name:

Natasha Barker

Contact phone:

01491 418839

Contact phone:

01491 418876

Contact email:

Contact email:

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. By reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route.  Applicants should ensure that they are able to meet the points requirement under the PBS.  There is further information about this on the UK Visas and Immigration Website.​​​​​​​

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.



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