Job Description
This is a full time, permanent post.
Closing date: 23:59 on 31st October 2025
Interview date: week commencing 10th November 2025
This role is not eligible for Skilled Worker visa sponsorship. The successful candidate(s) will have to ensure that they have the right to work in the UK or be able to secure this through another means without the sponsorship of the University. Further information about sponsorship is available on the UK Visas and Immigration Website.
We are different so forget any ideas of what you think we do….
We are looking for an individual who shares our passion for delivering great customer service to join us on our journey to create the best campus food experience. This post is a mid-level post within our team and will involve working with our Senior Management Team.
We are committed to the 24 Principles of Menus of Change, guiding our thinking around nutrition and sustainability. We are the first European Member of the Menus of Change Universities Research Collaborative (MCURC). MCURC is a group of 70 like-minded Universities committed to using academic and operational research to improve the health of individuals and the planet.
Find out more about working in Hospitality in a University
You will have:
- Excellent customer service and resolving complaints initiative
- Excellent attention to detail
- Excellent written and verbal communication skills
- Good knowledge of allergens and dietary requirements
- Good IT Skills
- Good time management skills
- Ability to work independently and as part of a team
All applications must be made via the University website.
Contact Name: Kathy Gray
Contact Job Title: Head of Meal Plan Management
Contact Email address: k.gray@reading.ac.uk
We welcome applications from both external and internal candidates. As part of the University’s ongoing commitment to professional development, this role can be considered on a seconded basis for existing staff members. Internal candidates should discuss this with their line manager prior to applying.
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
