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Jobs at the University of Reading

TEL Support Officer

Job Reference : SRF21915
Location : Whiteknights Reading UK
Closing Date : 09/02/2018
Live Date : 12/01/2018
Salary : £24,285 to £28,938 per annum
Employment Type : AAS-Clerical
School / Function : Centre for Quality Support and Development
Department :
Hours Per week : 36 hours per week/1.0 FTE
Contract Duration : Fixed Term until 31st December 2019

With the University’s continuing investment in digital learning, this new post offers an exciting opportunity to support the use of Technology Enhanced Learning and thereby to enrich the teaching and learning experience of students and staff at the University of Reading.

As part of a professional and dynamic support team, you will develop and provide first and second line support and to be a point of contact to academic and administrative staff across the organisation in their use of a range of learning technologies.  You will also support other team members in the delivery of services and collaborations with Schools and Professional Services.

You will have:

  • knowledge of VLEs (e.g. Blackboard, Moodle) and other learning technologies
  • experience in supporting others with their day-to-day use of technology
  • excellent customer service and problem solving skills
  • a friendly, confident and professional attitude

Informal contact details

Alternative informal contact details

Contact role:

Senior TEL Applications Manager

Contact role:

Head of Technology Enhanced Learning

Contact name:

Andy Turner

Contact name:

Vicki Holmes

Contact phone:

0118 378 6128

Contact phone:

0118 378 4331

Contact email:

Contact email:

Interview Date: 23rd February 2018

The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN.  Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigration and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.


This position is now closed. We are no longer accepting applications for this position.

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If you have a question or want to find out more about working at the University of Reading get in touch:

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